Inside Prison Phone Systems

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Get To Know More about the Varied Features of Prison Phone Service Systems

Inside Prison Phone Service Systems

The main objective is to allow inmates to remain in touch with their family and friends. It also enables them to stay in contact with the outside world and this can be very helpful during their rehabilitation process when they are released from jail.

The Prison Phone Service Systems allow the prisoners to contact their family members, but the calls can be monitored as well as recorded to keep the supervisors aware when there are any crises.

The Prison Phone Service System Consists Of The Following

  • Telephones that prison staff can use.
  • Switch for the telephones.
  • Pay phones equipped with all the safety aspects for inmate use.
  • Call data which can be archived and recorded to be used later by authorities.
  • Monitoring and recording of calls with the help of special software that is installed.

The Major Features of Prison Phone Service Systems

  • Restriction of calls according to inmate category.
  • Each inmate is accorded a special Inmate Personal Identification Number, IPIN, for making calls. It consists of a six digit number, and restrictions can be placed according to their unique number identity.
  • Main aspects of the restriction of calls consist of:
  • The length of a call.
  • Prisoner category or identity.
  • Day or night time specifications.
  • Detecting or disconnecting a three-way call.
  • Calling allowed only for previously specified numbers.
  • Using a multiple long distance carrier for calls.
  • Forwarding calls.
  • Calls made to emergency or toll free numbers.
  • Using a call forwarding service with a local number for placing calls.
  • Recording calls: If there is any problem, the staff is able to listen to recorded conversations. Details, such as the time, date, number, duration, account details and cost of the call can be recorded.
  • Disconnecting calls and monitoring calls on a live basis. Staff can monitor or cut off any calls if they consider it of a threatening or dangerous nature.
  • Free calling, in the case the inmates want to make free calls to their legal advisors or any other specific numbers.
  • Shutting down the entire phone system. When there are jail riots or any other form of emergency, the jail authorities can shutdown the entire phone system.
  • Blocking numbers that are called by inmates. Destination numbers, such as those of a victim or important government official can be blocked, so that they are not in any danger from the inmates.
  • Creating an alarm system for specific calls made by a particular inmate, so that they can be monitored.
  • Any number can be fed into the system in advance and the system can generate an alarm for the call to be monitored or even disconnected.
  • Making international calls for immigration inmates.
  • Offering options for billing, such as collect, debit cards etc.
  • Disabling a particular phone.

Look out for more on 3-way call detection and calling & preventing fake 3-way call detection.

Don't miss our guide to making Prison Phone Calls.

Learn more about Prison Telephone Providers, Prison Phone Service or Contact Us.

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Inside Prison Phone Systems

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