Advance Technology Group Inc

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Features of Advance Technology Group Inc

The Department of Corrections, or the DOC, can access the best and latest features from the Inmate Telephone System (ITS) offered from Advance Technology Group Inc. ITS is able to provide a very secure and consistent platform for the DOC’s operations, as they incorporate state of the art technology and excellent features for providing consistent and flexible service to the DOC. The system provides optimum revenue for the DOC with both prepaid collect and debit calling features. Apart from these services, the DOC can make use of the links to inmate trust funds as well as links to commissary systems along with operations pertaining to lockbox, in order to ensure better management and money collection services.

The centralized system from ITS offers reduced costs of operation because it can also be controlled by the prisons themselves. The controls are provided on a widely-accessible platform with parameters and reports that can be made available at both the prison and centralized level. Standard industry hardware, such as Windows 2000, is used for servers and an Intel communication platform is incorporated.

All features provided by ITS can be managed by the DOC and they can select their own service providers and carriers. The communication services are also isolated from the hardware, so that greater profitability and efficiency is ensured for the DOC in its operations.

The inmate first dials a telephone number and the system authenticates the inmate’s identity. The next step is the verification for the inmate to make the call to that particular number of the called party. The call is then dialed and connected after the called party responds, receives and accepts the call. A customized institution message can be played depending on the choice of the individual correctional institution.  If the institution so wishes, they can also incorporate features for monitoring and recording the calls made by the inmate. Moreover, the called party has the option of blocking or rejecting all calls from the inmate if they do not wish to communicate with him/her.

Features of Prison Phone Service System

Debit/Prepaid Collect Calls Support

The debit calling system has been incorporated by ITS to keep current with the trends of prison phone systems used by DOCs. The system offers a prepaid collect service which allows family, friends or any other called party to pay the cost of inmate calls to ITS. There is an option available so that inmates can only use the funds to call that particular party.

Features of Control and Reporting Are Centralized

The system can be scaled to support small or larger facilities. The ITS servers can be configured to operate either independently or be provided with centralized parameters. Another option is that the correctional institution can override the set parameters according to their requirements. The reports are flexible for configuration and the DOC can receive important data and in the form of exported information or get it directly linked with any financial system for further interaction.

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Advance Technology Group Inc


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